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  1. HPCC
  2. HPCC-25799

Missing 'killall' causes Thor stop/start failures

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Not specified
    • Resolution: Fixed
    • Affects Version/s: 7.10.16
    • Fix Version/s: 7.12.52, 8.0.14, 7.10.68
    • Component/s: Thor
    • Labels:
      None
    • Environment:
      OS: Centos 8
      SPEC: 256 GB ram with 8 way thor

      Description

      Hello Team,

       

      We Installed hpcc on a fresh centos 8 machine, which has been harden, when system goes idle, hpcc tries to restart all components and just mythor wont come up after this process, with below error.

       

       

      00000011 PRG 2021-04-27 01:06:39.937 258360 258360 "SIGTERM detected, shutting down"
      00000012 USR 2021-04-27 01:06:39.937 258360 258360 "Failed to initialize slaves"
      00000013 USR 2021-04-27 01:06:39.937 258360 258360 "Registration aborted"
      00000014 PRG 2021-04-27 01:06:39.937 258360 258360 "ThorMaster terminated OK"
      00000015 USR 2021-04-27 01:06:39.937 258360 258360 "Thor closing down 5"
      00000016 USR 2021-04-27 01:06:39.948 258360 258360 "Thor closing down 4"
      00000017 USR 2021-04-27 01:06:39.948 258360 258360 "Thor closing down 3"
      00000018 USR 2021-04-27 01:06:39.948 258360 258360 "Thor closing down 2"
      00000019 USR 2021-04-27 01:06:39.958 258360 258360 "Thor closing down 1"
      

       

       

      We have also monit installed for our monitoring purpose nothing else is installed to pass the signal to kill the servers, I also disabled monit and checked still the same error.

       

      We have four of our production servers at this state, please help, thanks.

       

      I have attached syslogs and Links to download HPCC logs below.

       

      var logs 

       

      https://dataseers-my.sharepoint.com/:u:/g/personal/nvelumani_dataseers_ai/Ecl_r45Z3clBlUQ7zTbHi0QBMV4_UmnxsHA57OsqftgPtA?e=dJDtL1

       

      home logs

       

      https://dataseers-my.sharepoint.com/:u:/g/personal/nvelumani_dataseers_ai/EcmKwwuw0LJMsrj9tX0OgR0B4QwEvFIUPg3rII3LTTjerA?e=l7MAxB

       

      Regards,

      Naveen Velumani

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            Assignee:
            Michael-Gardner Michael Gardner
            Reporter:
            nvelumani Naveen Velumani
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              Dates

              Created:
              Updated:
              Resolved: